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The postman: his indifference to closing the gate behind him is a grave matter

"Go and shut the gate, darling" is a request that must be heard in countless houses just after the postman has been. Postmen almost always leave the front gate of a house open, and if you like it shut, someone has to go out and shut it. There are only a few postmen — usually brisk, cheerful men — who do it themselves. 

This is not just a matter of a dog coming in and urinating on the flowers in the front garden. The postman's indifference to the gate is a graver matter. It is a matter both of courtesy on his part, and of duty. Courtesy speaks for itself, practised or not. Duty is what needs looking into here.

The privatisation of Royal Mail is now being investigated by Parliament, and there has never been a better moment for the service to introduce some changes. One change it should now make is to require of its postmen, as part of their duty under their contract, that they should close gates behind them. It would be a simple but not a trivial change. It would require a whole new attitude from the postman towards his work. No longer would that be just the utilitarian business of shoving the letters through the door.  It would impose an enlargement of his concern from the letters to the person receiving them.

TNT, which has now started delivering mail too, enters the picture here. It has announced that it will pay its postmen by the speed with which they work. That can only make matters worse. A rapid change in its policy is needed from TNT too.

Making postmen close gates would of course be a case of enforced civility, and nowadays civil behaviour — like any other behaviour — is only thought to be "authentic", and therefore desirable, if it comes from the heart. But the heart is not good enough. The consequences of one's behaviour are also important. And if authentic impulses do not produce the desired result, then enforcement — in the shape of a work contract freely entered into by both parties — is not in the least reprehensible.

Moreover, a habit of doing something decently can come to embed itself in the heart. Indeed if, besides postmen, everybody in a job were strictly required by their terms of employment to act correctly in these small-seeming ways, what a great change might embed itself in the manners — and perhaps in the heart too — of the whole nation. Strait — and properly closed — is the gate that leadeth to the kingdom of heaven.
 
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Rupert Gibson
November 5th, 2015
10:11 AM
My regular postie is friendly. He always closes the gate behind him. Unfortunately we now seem to often have different posties and they regularly open the gate and then walk off without shutting. You look down the road and EVERY gate is swung open. I wouldn't be bothered but we have a dog and cant open an external door without checking the gate. It is surely just a matter of courtesy to leave the gate as you find it?

beanmuncha
June 18th, 2014
3:06 PM
I'm a postie and i leave the gate the way i find it, some gates when you open them they near fall off their hinges and you spend time trying to realign it. You talk about bringing in changes well it should be a law that every household has to display a number on their house else no mail is delivered. An a letterbox that works, a doorbell that rings and a clear path.

Warwick Hunt
June 18th, 2014
3:06 PM
I close every gate that I open and leave every open gate as it is. With an average of 750 houses to visit on any given day I have very little time for fiddling with some people's arcane gate fastening systems and step over them when I can. This enables me to navigate the minefield of dog excrement, toys and other garden detritus with a PDA in one hand, a bundle of letters in the other and a packet wedged in my armpit then repeat at a neighbouring property when no one answers the door to receive the parcel. If I or one of the plethora of other couriers, leafleters or other callers occasionally leave your gate open, it is not in most instances due to lack of consideration but a lapse of concentration, lack of time or just plain fatigue. We are heartily sorry that your gate has been left open we will try harder.

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